Terms of Service

1 Acceptance of This Agreement

1.1 Acceptance Through Use

By accessing or using our Services (or by clicking “accept” or “agree” when prompted), you agree to be bound by the terms and conditions of this Agreement. If you do not agree, you should immediately stop using our Services.

1.2 Eligibility

To use our Services, you must be at least 18 years of age, be legally capable of entering into a binding agreement, and use our Services only for lawful purposes. By accessing our Services, you represent and warrant that you meet these requirements.

1.3 Changes to This Agreement

Us To You Mobile Health reserves the right to update this Agreement at its sole discretion. We will provide reasonable notice of any material changes. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Agreement.

2 Access to the Services

Changes to Services

Our Services may change from time to time as we evolve and add new features. We reserve the right to modify or discontinue any part of the Services at any time without notice. We shall have no liability to you for any losses caused by unavailability of the Services.

Creating an Account

Certain features may require you to register for an account. You agree to provide accurate, complete, and up-to-date information. All information provided will be governed by our Privacy Policy.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account. We are not liable for losses resulting from your failure to protect your account information.

Account Termination

We reserve the right to suspend or terminate your account at any time, at our sole discretion, including for violation of these terms or non-payment.

3 Acceptable Use Policy

You may use our Services for lawful purposes only. You agree NOT to:

• Break any laws including intellectual property, privacy, or contractual obligations
• Send unsolicited messages including spam or unauthorized advertising
• Impersonate others or misrepresent your affiliation with any person or entity
• Harm minors in any way or collect their personal information
• Harass or disrupt other users or the operation of our Services
• Interfere with infrastructure including servers, networks, or security systems
• Attempt unauthorized access to any part of our systems or data
• Collect data about other users without their explicit consent
• Assist others in violating any of the above rules

4 Healthcare Services & Appointment Policy

Nature of Services

Us To You Mobile Health provides mobile healthcare services including IV Hydration Therapy, Weight Loss programs, Covid/Flu/RSV treatment, Asthma care, and Allergy/Allergic Reaction treatment. Our services are provided by board-certified healthcare providers.

Appointment Booking

By booking an appointment, you agree to provide accurate health and contact information. You are responsible for ensuring that the location provided for your appointment is safe and accessible for our providers.

Cancellations

Please provide adequate notice if you need to cancel or reschedule an appointment. Failure to provide reasonable notice may result in a cancellation fee as outlined at the time of booking.

Medical Disclaimer

Our Services do not replace your primary care provider. In the event of a medical emergency, please call 911 immediately. Information provided through our website is for general informational purposes only and should not be construed as medical advice.

5 Payment & Billing

Payment

Payment is required at the time services are rendered unless otherwise agreed upon in writing. We accept major credit cards and other payment methods as indicated at the time of booking.

Payment Issues

If a payment method is declined, we will attempt to contact you to resolve the issue. Outstanding balances may result in suspension of future services until resolved.

Refunds

Refund requests will be reviewed on a case-by-case basis. Please contact us directly at (210) 420-0210 to discuss any billing concerns.

6 Intellectual Property

All content on our website including text, graphics, logos, images, and software is the property of Us To You Mobile Health and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any of our content without our prior written permission.

7 User Content

If you submit reviews, comments, or other content through our website, you grant us a non-exclusive license to use, display, and share that content in connection with our Services. You are solely responsible for any content you submit and agree that it will not:

• Violate any applicable laws or regulations
• Infringe on any third-party intellectual property rights
• Contain false, misleading, or defamatory statements
• Include offensive, abusive, or harmful material
• Impersonate any person or entity

We reserve the right to remove any content at our sole discretion without notice.

8 Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

9 Termination

We reserve the right to suspend or terminate your access to our Services at any time, for any reason, without prior notice, including if you violate any provision of this Agreement. Upon termination, your right to use the Services will immediately cease.

Provisions of this Agreement that by their nature should survive termination — including ownership, disclaimers, and limitations of liability — shall remain in effect.

10 Disclaimer of Warranties

11 Limitation of Liability

12 Indemnification

You agree to indemnify, defend, and hold harmless Us To You Mobile Health and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of this Agreement, or your violation of any rights of a third party.

13 Governing Law & Dispute Resolution

Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Texas, without giving effect to any conflict of law principles.

Dispute Resolution

Any disputes arising out of or related to this Agreement or our Services shall be resolved first through good-faith negotiation. If a resolution cannot be reached, disputes shall be brought exclusively in a state or federal court located in the State of Texas. You hereby submit to the personal jurisdiction of such courts.

Time Limit to File Claims

Any claim arising out of or relating to this Agreement must be commenced within one (1) year after the cause of action arose; otherwise, such claim is permanently waived and barred.

14 Miscellaneous

• Entire Agreement: This Agreement constitutes the entire agreement between you and Us To You Mobile Health regarding your use of our Services.
• Severability: If any provision of this Agreement is found invalid or unenforceable, the remaining provisions will continue in full force.
• Waiver: Our failure to enforce any provision of this Agreement shall not constitute a waiver of that provision.
• No Agency: Nothing in this Agreement creates a partnership, joint venture, or agency relationship between you and Us To You Mobile Health.
• Assignment: You may not assign your rights under this Agreement without our prior written consent. We may assign our rights at any time.